Frequently Ask Questions
All Plumbing Related
What plumbing services do you offer?
We provide a full range of plumbing services including drain repair, plumbing installation or replacement, sink and toilet installation, water heater services, pipe repairs, inspections, and general plumbing maintenance.
How quickly can you respond to a plumbing emergency?
Our team is available 24/7 to respond promptly to urgent plumbing issues, ensuring minimal disruption to your home or business.
Do you provide a guarantee on your work?
Yes, all our workmanship comes with a 12-month written guarantee, and materials are covered by manufacturer warranties.
How do I pay for your services?
Payments can be made via cheque, cash, electronic transfer, or credit/debit card. Our engineers also carry portable Chip and PIN machines for secure on-site payments.
All Renovation Related
Are your rates transparent?
Absolutely. All rates are clearly displayed on our website, and our staff will provide a full breakdown of work, materials, and any charges before starting any job.
Can you handle both residential and commercial plumbing?
Yes, we offer expert plumbing services for both homes and businesses, covering installations, repairs, and maintenance.
How do you ensure the quality of your repairs and installations?
Our experienced engineers follow strict professional standards, perform thorough inspections, and use high-quality materials to ensure long-lasting and reliable results.
Do you ever perform unnecessary work or overcharge?
Never. We are committed to honesty and transparency. We never recommend unnecessary work, and our engineers charge accurately according to our quoted rates.